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I think this has been asked before o so sorry in advance. I’m not a pro IT person but didnt think I needed to be for something like this. Couple jobs now I have a client who gets 200 down/180 up when laptop speedtests directly to AT&T U-verse router. I then switch over to the single Unifi puck (right out of the box). and then I get like 50/50. What’s the deal?

It’s only about a 50’ run of cat5 and when I test I’m about 5’ away from whichever one I’m testing. No controller just the AP straight offa the supplied modem/router combo.

What speed is the POE injector or the POE switch? If it's not gigabit, that's what you get for speed

Dashboard will tell you the uplink speed (10/100/1000)

Dashboard will also show what other devices are connected to the AP. Wondering if you have a 802.11g or b device that is dragging down the speed. As a test you could try and set the SSID to something random (SSID = test Pass is testtest) so you isolate just your laptop to the AP and see if it changes.

You could check bandwidth throttling under settings/user groups. Out of the box this should be set to unlimited for both up/down

Also how crowded is the wifi environment? What channel is bring used? 2.4 or 5ghz?

Using ATT is just pain. Only pain. And sucking.

Did you disable the ATT WiFi? Are you using an iPhone or just the laptop? If you're using an iPhone, you need to remember that Apple products like to hold onto a WiFi source until well after the signal strength has become useless, although I wouldn't exactly call 50/50 useless- I have seen systems where that would be as good as it gets, with the upload speed being only 1-2 Mbps.

What did you do to set up the AP? You need to use the Unify dashboard.

Using the power injector that came with it. Cant imagine they would give me anything less than gigabit.

No one living there yet and no other devices on the WiFi.

I did not disable the ATT WiFi yet but I know I was connected to the one I was testing.

I was using my laptop which I think only has. 2.4 gb card in it.... so that’s prolly why. Next time I’m there I’ll try it with my phone.

Are you using a single access point or multiple access points? I'm not the greatest fan of the LR access points. Yes, they have a little more transmitting power and better radios, but this can sometimes work against you. For example, the client might see a strong signal and attach to the LR, but the client may not have enough power to keep up its end of the conversation. Also, while it is tempting to run at maximum output power -- it seems macho -- but it is usually better to run at lower power if there are multiple access points, because roaming will be better. Of course, each situation is unique.

If price was ANY criterion when you chose this product, and did not specify the highest speed product that is available, then you should imagine that they would give you something less than gigabit.

As usual, what are you talking about? The product he bought is 802.11ac and comes with 802.3af/A PoE & 24V PoE. I expect pretty much everything to come with minimum gigabit these days, and you know what, everything does. I don't recall the last new product I purchased that is not gigabit.

Money wasn’t an issue. What was faster?

You can check in the Unifi software to see what band your device is connecting to, assuming you have a single SSID. To check speeds, I would create a separate SSID that you can assign 5GHz only to. Log into that network and run a speed test. IOS devices are a pita when it comes to selecting the correct band. They will often latch onto 2.4 and not release it, so trying a 5GHz only network could help with your issue. Make sure you forget any old networks I'm that system on your device so it will not automatically switch.

I would be surprised if ATT disables WiFi and NAT/set for Bridge Mode, willingly. That's one of the main reasons I told one of my clients to use Spectrum, even though they told me they didn't want Time Warner in their last house, where we used ATT. The install was a debacle, setting up the network sucked and these are the same people who wanted to use their Airport units in a house with metal screen lath in all of the walls and ceilings. I had told them many times that Apple isn't what they need for network and this time, they listened to me. I usually see ~200Mbps with WiFi, using the Spectrum modem and EERO. I have the main EERO as the router and one Beacon for the whole house, which is L-shaped, mostly two story and the EERO router is in the basement. Those two cover the house and I put the Engenius AP in the West wall of the garage, to cover the pool house, pool and courtyard- I don't get much over 50Mbps in that area, but it's not as critical.

The 2.4gig card should still do well with a fast network if it operates with 802.11n- I use a USB network adapter when I need to check 300Mbps+ and 802.11ac networks.

Something I have found to be helpful when only seeing slower speeds- I turn off WiFi, wait a few seconds and turn it on again. It releases the last node and connects to the nearest/strongest/best one.

Thanks for the info. Yeah, I usually prefer Spectrum over ATT for my customers specifically to avoid their modem/router combo and I’ve never really set one up in bridge mode cause I don’t known if I should trust they won’t get set it back to default on me. I will say they’re getting the fiber into more St. Louis hoods now and it’s 200-300 mb+.

Not regarding this ubiquity inquiry but Eero Beacon has a max of 100. They will not be expanding to a gigabit Beacon. Must use EEROs instead.
I would’ve agreed about the minimum gig too until I heard it from the EERO class last week.

Fixed it by setting 5g channel width to 80. Default is 40. As soon as I did that I started getting roughly 300Mb down which is what I got with ethernet straight to the GW.