Is anyone having problems with Loewe TV's blowing power supplies? We have had a number of issues with the 38" Aconda and the Calida when set up with a high-definition satellite receiver.

Yes one of our 38,s lost the power supply. However there was no H.D. on the set. Loewe claims to not have a new board for the set. So our service tech. is rebuilding it. Since we are authorized service center we get paid for it. But it still ticks me off. When we pitch it as "Zie Deutsch T.V." that is better than all others. Thanks for the post I now have some ammo for Loewe..THXRick

We have had loads of problems with Loewe TVs, alot of power supplies going, colours distorting and so on.

Don't get me wrong I love the style and picture quality of the TVs.
Its just the build quality doesn't seem to be all its cracked up to be.

The worrying thing is that most of the televisions going wrong are within 3 yrs of purchase which makes me wonder about their long term reliability.

Yeah, all the ones we're having problems with are only days old. One customer had the same problem with THREE tv's. Loewe replaced the TV and paid for a five year extended warranty to calm the customer.

Sorry to hear about the problems. Sounds like Loewe has made good with the 5 year warranty thing to Jerod's customer. Of the 15 Aconda 38" sets, 10 Calidas, & numerous other models I have sold & installed over the years, I have only had one unit with a problem, which was related to a planned upgrade on one of the video boards...Loewe alerted us before it was a problem, sent the part with well written instructions, and all was dandy.
I know it sounds like a duh question, but are you guys using high quality surge protectors / AC line filters? These are expensive sets, so I don't mean the $120 "Monster" variety... Just curious.

Are you suggesting that these "high quality" sets need to have more expensive surge protectors in order to not blow power supplies? If there is other equipment sitting right next to it on the same power strip or conditioner that is just fine day after day and the TV blows a power suply then I think that the problem may lie in the TV not the quality of the line conditioner. We haven't had any problems with Loewe TV's but then again we haven't sold may of them. I haven't been impressed with Loewe at all myself, the finish looks good but I don't think its the best tube out there when all factors are considered. The PQ always looks like video to me (now I may do something to defeat 3/2 pull down) and never like film. But these are just my opinions.

I'm glad to hear it Ian. I apoligize for my negativity to the post early on .But i have to agree with vts that these sets sould not have power supplies so sensitive that they need "better" than industry standard surge protectors.However i disagree with his opinion on picture quality. The Loewe's are the only sets on the market (tube) that are ISF calibratible (is that a word?). And when using some of the film modes are somewhat scary. I feel they are superior to the Sony XBR of old. But do think they need to address some common problems like autoswitching between 480i and 1080i on the same input. Does anyone have a solution for this ?

Knew I'd get flak for the surge protector thing...
I am not suggesting that it should need a Power Station regenerator (though they are nice). On the customer who had 3 bad units, did anyone take a scope and look at their AC waveform over time to make sure that there isn't something going on at the client's house? Could have been very bad luck, but I suspect something else.
As to picture quality...I truly believe that these are the finest sets avaliable in this size range, bar none (we have had the privilige of calibrating some of nearly every major set out there). To get the most out of them, one must properly ISF calibrate them. Most of our calibrated installs have pictures that not only are better than 70mm film on an HD source, but even look as three dimentional as a view-master on DVDs.
I would like Loewe to address the "forced" use of certain input connectors for certain pre-labled devices.

I hope I didn't come across too negative about Loewe in my previous post as I generally like the televisions.

When we actually sell the sets we have very few, if any problems.

Its the televisions which are about 2 - 3 yrs old which are causing the problems mainly Acondas and Xelos sets (others/high end - very few issues).

Bear in mind that I am in Europe and the models may differ slightly in the States.

On average we generally sell one or two a week and have been a dealer for about 6 years.

I did not check the AC line with a scope or meter, but the house is approxiamtely 10 years old and has had Mits tubes in these locations for the entire time. There is also an Elan HD system and a large amount of peripheral equipment installed, none of which has any problem whatsoever. At the time the first Tv was installed there was no surge protection, but after the first incident we installed a Monster HTS800 to guard the AC and sat/antenna line.

loewe definately has to fix the input issue-with regards to monster, has anyone had any problems with noise on the sat or cable lines when using 5100--ran sat and cable feeds through thinking it was the right thing to do and the 50" zenith looked like the first scence in independence day--when the ship shadows the moon--had to bypass the 5100. are those just for surge protection? or are they filters also? is there a way to filter noise on a satellite feed?

CMO: You should still consider checking for oddities on AC with a scope; as we all know problems can develop that were never there before, and different equipment can react differently depending on design of the power supply. The HTS-800 is not exactly what I had in mind when I suggested a high quality surge protector. If you are a Monster dealer, at least step up to their "PowerBar" series...MUCH better filtering.
GLARO: Sounds like a defect on the 5100; get a replacement from the MFG., as this occurs from time to time. As far as protection on CATV & Sat lines, I typically avoid connection through surge/filter strips and just make sure to follow NEC rules for grounding these lines where they enter the house.
ALL: Loewe claims that if dealers call their tech support #, they can provide instructions on how to "rename" inputs other than through the "forced" menu I mentioned previously.