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Philips Pronto Professional Forum - View Post
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Garbage on 9400 screen, then blackout
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| Topic: | Garbage on 9400 screen, then blackout This thread has 3 replies. Displaying all posts. |
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| Post 1 made on Sunday November 5, 2023 at 10:02 |
shoogdoog Founding Member |
Joined:
Posts: | December 2001
29 |
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Hello, everyone. A few days ago my 9400 suddenly showed numerous vertical lines amid the screen view. Then the screen went black and the unit went unresponsive. I tried a lot of button-pushing and a new battery; no change.
Does this sound like the unit is done, or could there be some secret way of rebooting (or whatever)?
Ed
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| Post 2 made on Sunday November 5, 2023 at 12:59 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,999 |
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If you put it on the dock, will it accept a firmware download? If you can somehow get it to accept a firmware download, then you should hopefully be able to do a complete firmware reset (pressing Firm2,Firm3,Firm4) within 2 seconds after a reboot. This will reset to the original philips configuration and you can then re-download your config (assuming you have it in storage somewhere).
If none of this works, then yes, it is dead.
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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| OP | Post 3 made on Sunday November 5, 2023 at 13:05 |
shoogdoog Founding Member |
Joined:
Posts: | December 2001
29 |
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Thanks Lyndel. I'll do a search to find the steps for a firmware download, and will then try the reset.
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| Post 4 made on Tuesday November 7, 2023 at 17:13 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,999 |
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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