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Forums > Professional > Philips Pronto Professional
More on Pronto discontinuing operations
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Topic:
More on Pronto discontinuing operations
This thread has 8 replies. Displaying all posts.
Post 1 made on Monday November 1, 2010 at 01:57
RemoteQuest
Long Time Member
Joined:
Posts:		October 2008
245
I would have posted this in the other thread but I thought it would get lost.

I heard from one of the local rep firms who Philips employed about 6 months ago. They received communications that Philips would discontinue operations on Nov 30th and they also gave notice to end the rep relationship.

I thought maybe some of you might want to know about any firm dates, etc.

I have asked my rep contact to press them to see what commitment Philips was planning to make regarding spare parts availability.

This could have a significant impact on many of my plans with clients who are heavily invested in the Philips platform and might have impact on your situation as well.


Dave
RemoteQuest.com
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Post 2 made on Monday November 1, 2010 at 02:21
gopronto
Senior Member
Joined:
Posts:		April 2008
1,453
We will have more info in 24 hours when they all get back to work, so you will have to wait till then.
Pronto still one of the best Wi-Fi Remotes,
www.ikonavs.co.nz and [Link: axiumcontrol.com] Axium Control
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Post 3 made on Monday November 1, 2010 at 09:18
Franin
Long Time Member
Joined:
Posts:		April 2008
195
Well I be very intrested in regarding spare parts for these. What is a life span for a tsu 9600/9800 and can the battery be easily changed?
Thanks

Frank
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Post 4 made on Monday November 1, 2010 at 10:14
sWORDs
Long Time Member
Joined:
Posts:		November 2006
373
I can confirm Philips will accept orders until the end of this month and will provide spare parts for atleast two more years. You'll need a distributor ofcourse.

On 1288617499, Franin said...<br>| Well I be very intrested in regarding spare parts for these. What is a life span for a tsu 9600/9800 and can the battery be easily changed?<br><br>

Hard to say, some could work for decades will others might be broken after days. The one I'm using for programing is one from the first batch and has been used extensively, but it still works as new.
www.prontolibraries.com
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Post 5 made on Monday November 1, 2010 at 12:21
Barry Gordon
Founding Member
Joined:
Posts:		August 2001
2,157
Battery change is not easy but not hard. Yoiu need the correct size torx driver, need to know where the screws are, and how to open the case (carefully) without breaking any tabs. I think there was a thread on this some time ago.
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Post 6 made on Monday November 1, 2010 at 12:42
2Many
Long Time Member
Joined:
Posts:		September 2009
106
There are service manuals that detail the assembly/dis-assembly available on the old Pronto site, in the Pro area. I had a quick look at the new site and don't see them listed.

There is also a spare parts doc available on the old site. That may come in handy for the future.
"Home" is where my Pronto is.
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Post 7 made on Monday November 1, 2010 at 13:19
n2hifi
Long Time Member
Joined:
Posts:		August 2007
192
On November 1, 2010 at 12:42, 2Many said...
There are service manuals that detail the assembly/dis-assembly available on the old Pronto site, in the Pro area. I had a quick look at the new site and don't see them listed.

There is also a spare parts doc available on the old site. That may come in handy for the future.

Hadn't come across these. Just looked in the pro area of both old and new site and didn't see them. Where are they hiding on the old site?
Mark Olsen, CTS
Cannon Design
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OP | Post 8 made on Monday November 1, 2010 at 15:02
RemoteQuest
Long Time Member
Joined:
Posts:		October 2008
245
I don't think it was ever on the Philips site. A user download a copy to Daniel for inclusion here but I believe Daniel said Philips objected so he either took it down or never put it up.

I found one online somewhere for $15.

Dave
RemoteQuest.com
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OP | Post 9 made on Monday November 1, 2010 at 15:03
RemoteQuest
Long Time Member
Joined:
Posts:		October 2008
245
On November 1, 2010 at 10:14, sWORDs said...
I can confirm Philips will accept orders until the end of this month and will provide spare parts for atleast two more years. You'll need a distributor ofcourse.

Hard to say, some could work for decades will others might be broken after days. The one I'm using for programing is one from the first batch and has been used extensively, but it still works as new.

Wondering if the parts estimate will apply for the US-Market as well?
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