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Topic:
Wifi signel dropout overnight, force reboot to fix
This thread has 21 replies. Displaying posts 16 through 22.
OP | Post 16 made on Sunday February 8, 2009 at 14:02
Mike Sherer
Long Time Member
Joined:
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February 2009
13
On February 8, 2009 at 12:21, gopronto said...
This is just a thourght, as you seem to be getting a week
connection some times and get a "command fail" is it possible
you could be getting a connection to a AP next door? If
you are using DHCP try Fixing the IP address on all the
Pronto devices..


Thanks, I guess it could be? I do have the Remote, Extender ect... All fixed IP's.

I checked and all WIFI around me is secure as well, should not be able to connect.

Last edited by Mike Sherer on February 9, 2009 08:16.
- Michael
You can never have to many toys....
Post 17 made on Monday February 9, 2009 at 18:15
GuerillaBuild
Long Time Member
Joined:
Posts:
December 2008
79
The foreign WIFI's may be secure, but that does not always prohibit a 'dead connection'. I haven't tried this with a pronto, but I have seen many an occassion where a WIFI equipped laptop shows a wireless connection to a somewhat protected AP but can't do anything. Basically it is letting you in but most probably is refusing to assign an IP address based on router security or potentially there are MAC or Network filters setup to stop it going any further.

Also have you checked your router/AP to see if it is blocking any ports on the internal or local network?

The other thing I can think of is if your SSID is hidden or if you have a duplicate SSID from another AP in range of the Pronto. A Hidden SSID on some routers can make the pronto go bucky. Rough translation it's got no idea where to go!
You can hide almost anything until you have to put the drywall up!
OP | Post 18 made on Monday February 9, 2009 at 19:09
Mike Sherer
Long Time Member
Joined:
Posts:
February 2009
13
On February 9, 2009 at 18:15, GuerillaBuild said...
The foreign WIFI's may be secure, but that does not always
prohibit a 'dead connection'. I haven't tried this with
a pronto, but I have seen many an occassion where a WIFI
equipped laptop shows a wireless connection to a somewhat
protected AP but can't do anything. Basically it is letting
you in but most probably is refusing to assign an IP address
based on router security or potentially there are MAC
or Network filters setup to stop it going any further.

Also have you checked your router/AP to see if it is blocking
any ports on the internal or local network?

The other thing I can think of is if your SSID is hidden
or if you have a duplicate SSID from another AP in range
of the Pronto. A Hidden SSID on some routers can make
the pronto go bucky. Rough translation it's got no idea
where to go!

I think the one thing being missed which has gotten us off track a bit is this statement I made earlier

" The remote connected and showed full bars, no error codes or command fails. All seemed good. After the third time of picking up the remote to Fast Forward the show I was watching it connected and had 1 bar of signal. The commands still worked fine.
I then picked it up 3 more times each time it connected with only 1 bar, yet I didn't have any problems. I then ran the power off macro, worked flawless."

To get full bars back I had to cycle power to the remote.

The Remote is still connecting to my wireless network and still working but only shows 1 bar until I reboot it. Indicating it might be connecting to the AP. I almost have it ruled out, based on the signal is real weak down there, I can't see how or why it would reconnect to that AP over the Router which is much closer giving a real strong signal to that room. I plan on disconnecting the AP and seeing if it still happens or not. I will update soon.

Thanks for you input. Still much appreciated
- Michael
You can never have to many toys....
Post 19 made on Monday February 9, 2009 at 22:44
Evohome
Active Member
Joined:
Posts:
April 2008
686
One thing I have done for years is to make sure that all APs and the router are on the same channel. I work a lot in 10k to 15k plus square foot homes, and have always used this approach.

There are a lot of people that say that the APs and router should all be on different channels, as running them on the same channel causes interference between the broadcasts.

To me, it seems that clients (laptops, other WiFi devices) that have WiFi roaming capability transition more smoothly on same-channel configurations.

Power output and QOS settings are also important. Ideally, I have learned that all settings should basically be "cloned" between devices. I have never had an issue with Pronto when configuring systems like this.
And buyer beware of a man who chooses to be judged by numbers and salary, with no regard for character or integrity. Peter Gammons, ESPN
OP | Post 20 made on Tuesday February 10, 2009 at 08:52
Mike Sherer
Long Time Member
Joined:
Posts:
February 2009
13
On February 9, 2009 at 22:44, Evohome said...
One thing I have done for years is to make sure that all
APs and the router are on the same channel. I work a
lot in 10k to 15k plus square foot homes, and have always
used this approach.


There are a lot of people that say that the APs and router
should all be on different channels, as running them on
the same channel causes interference between the broadcasts.


To me, it seems that clients (laptops, other WiFi devices)
that have WiFi roaming capability transition more smoothly
on same-channel configurations.


Power output and QOS settings are also important. Ideally,
I have learned that all settings should basically be "cloned"
between devices. I have never had an issue with Pronto
when configuring systems like this.

Thanks for the advice. I will try this for sure.
- Michael
You can never have to many toys....
OP | Post 21 made on Tuesday March 3, 2009 at 11:40
Mike Sherer
Long Time Member
Joined:
Posts:
February 2009
13
Update: After a couple of weeks of tests, trial and error, talking with the guys at Phillips Pronto, they took my remote in and replaced the board. They felt the wifi chip was acting up. I should have it back this Friday.
HOPE!@! that fixes the issue.
- Michael
You can never have to many toys....
OP | Post 22 made on Wednesday March 18, 2009 at 14:32
Mike Sherer
Long Time Member
Joined:
Posts:
February 2009
13
Just wanted to Update. I got the board in the remote replaced, I do feel the remote connects much better now. This issue did not go away with just that.
I kept trying things and found the problem. In my POWER ON macro one of the commands is to Power On (RS232 command) a Yamaha RX-V3800 Receiver. I decided to remove this command. The macro worked, then connected an IR cable from the Serial Extender to a direct IR input port on the receiver. I added in the IR Power command and have used the remote for a couple of weeks. The macro
works perfect every time. I have no idea why the RS232 command was causing the issue and forcing a reconnect for the remote but it seems it was the fault. I have no problems controlling the Receiver with RS232, only during the Power On
macro.

Anyway all is working.

Thanks
- Michael
You can never have to many toys....
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