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Philips Pronto Professional Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | HP Laptop & PEP2 This thread has 9 replies. Displaying all posts. |
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| Post 1 made on Monday December 15, 2008 at 12:17 |
max viegas Long Time Member |
Joined:
Posts: | March 2004
105 |
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I got an HP Laptop for an early xmas gift, I have been trying to get PEP2 to open on it and everytime I try during the initializing screen it says
"ProntoEdit Proffessional 2.0 has stopped working"
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I tried re-installing it using compatibility for XP service pack 2 and still get the same notification.
Any ideas, as of right now I just uninstalled it...
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| Post 2 made on Monday December 15, 2008 at 14:06 |
jonstephenson Long Time Member |
Joined:
Posts: | November 2003
92 |
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Try installing as the full administrator (log on as admin) - Turn off AV products and retry. Test PEP v1.x and see what happens. Download again to ensure that you do not have a corrupt version.
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| OP | Post 3 made on Monday December 15, 2008 at 15:28 |
max viegas Long Time Member |
Joined:
Posts: | March 2004
105 |
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I re downloaded installed as admin and still get the exact same response when it doesnt open...
Any other Ideas? could it be a firewall setting or Norton or something?
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| OP | Post 4 made on Monday December 15, 2008 at 17:17 |
max viegas Long Time Member |
Joined:
Posts: | March 2004
105 |
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I have been at this for 4 hours now with no luck trying everything I can think of, has anyone else had a similar problem with vista a figured out a way around it?
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| OP | Post 5 made on Monday December 15, 2008 at 18:06 |
max viegas Long Time Member |
Joined:
Posts: | March 2004
105 |
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I also forgot to mention I got PEP1 running right away... Its just PEP2 that will not work no matter what I try.
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| Post 6 made on Monday December 15, 2008 at 18:53 |
bambam_101 Long Time Member |
Joined:
Posts: | February 2008
201 |
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Sorry to hijack, but just a quick question,
I have an ASUS Eeepc that i use to do touch ups on remotes at clients homes, but now with PEP2 i cant get the full screen. Its cuts off at the building blocks tab. My res is 1024x600. Is there any way around this??
Cheers
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| OP | Post 7 made on Monday December 15, 2008 at 21:39 |
max viegas Long Time Member |
Joined:
Posts: | March 2004
105 |
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So does anyone have any idea why PEP1 would work with no problems on my HP Laptop running Windows Vista 64bit but PEP2 wont even get past the initializing loading screen?
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| Post 8 made on Monday December 15, 2008 at 22:02 |
Guy Palmer Active Member |
Joined:
Posts: | June 2008
648 |
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Max,
If you search the forum you will find that the problem with PEP2 and Vista 64bit is well known but that there is also a solution to it (which, from memory, is to use a slightly different version of PEP2 which someone amended precisely for this purpose).
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| Post 9 made on Tuesday December 16, 2008 at 13:07 |
Keith B Founding Member |
Joined:
Posts: | November 2001
19 |
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| OP | Post 10 made on Tuesday December 16, 2008 at 13:27 |
max viegas Long Time Member |
Joined:
Posts: | March 2004
105 |
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Thank you I managed to get it running properly, now next problem. If Windows is set to anything other than 96DPI the program doesn't run properly and information is cut off the top, bottom and sides.
I am viewing the program on an 18.4" laptop with a resolution of 1920 x 1080, 96DPI makes it pretty much unworkable.
Is there a work around for this yet?
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