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Forums > Professional > Philips Pronto Professional
New 9400, stuck at square one (Page 2)
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Topic:
New 9400, stuck at square one
This thread has 17 replies. Displaying posts 16 through 18.
OP | Post 16 made on Saturday February 9, 2008 at 21:53
erg0010
Long Time Member
Joined:
Posts:		May 2006
12
OK, it's working! However I had to disable the first 6 of those "HID-compliant consumer control" devices. Makes me wonder what else is not going to work. Anyway, at least now I can proceed.

Thanks again for the assist!
Gene
Reply
Post 17 made on Sunday February 10, 2008 at 03:22
Sean Flanagan
Long Time Member
Joined:
Posts:		June 2005
26
Possibly worth mentioning I couldn't connect my remote and had strange HID errors on both my computers (XP) after installing ProntoEditPro and plugging in the remote. In both cases rebooting the PC completely fixed the issue.
All the Best,
Sean Flanagan
Reply
Post 18 made on Monday February 11, 2008 at 00:02
Peter Fullerton
Long Time Member
Joined:
Posts:		November 2003
80
On February 9, 2008 at 18:26, flyswatter said...
I had the same problem initially, and Lyndel's suggestion
was on the money (as usual). Open your computer's device
manager

. . .
that option in the Wireless Settings tab of the System
Properties page in the System object of the editor.

I found this enormously helpful, flyswatter - thank you. My 9400 arrived 30 minutes ago and is now up and running smoothly.
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