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Philips Pronto Professional Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | Whats up with my 9400 This thread has 4 replies. Displaying all posts. |
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| Post 1 made on Friday February 1, 2008 at 01:18 |
kiwirob Lurking Member |
Joined:
Posts: | February 2008
2 |
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I've had the 9400 for a few weeks now, it has the latest firmware but no prontoscript yet just plain old xcf.
Its been functioning fine but today all the hard buttons have started behaving very strangely. Some hard buttons don't work at all, while others perform the wrong hard button function. The touch screen seems to be working fine.
I've tried reseting it, disabling scripting, reloading the xcf but it's still faulty. Its not my xcf because I downloaded the default Philips xcf and its got the same behaviour.
Anyone seen this problem, I think the unit may be faulty but its a real problem because I brought it in the USA on a recent trip and I live in New Zealand.
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| Post 2 made on Friday February 1, 2008 at 01:24 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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Download a fresh copy of the firmware.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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| OP | Post 3 made on Friday February 1, 2008 at 01:36 |
kiwirob Lurking Member |
Joined:
Posts: | February 2008
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| Post 4 made on Friday February 1, 2008 at 11:04 |
Nocko! Long Time Member |
Joined:
Posts: | October 2004
18 |
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Hi,
did you try a "full firmware upgrade" ? This is described somewhere in the net and differs slightly to the usual firmware upgrade.
But I fear this won't help...
Nocko!
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| Post 5 made on Friday February 1, 2008 at 16:11 |
Sean Flanagan Long Time Member |
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Just a thought: Maybe something conductive got into the keyboard? I know this same kind of behavior happens on microwave ovens if you get detergent (from cleaning) getting in behind the touch panel. Same for anything where the buttons are wired in a matix, like a computer keyboard. I'm betting the hard button on the remote are also wired as a matrix, and if you spilled something or cleaned it with something conductive and it got down into the contact area the same behavior might result? Just a wild theory of course, and as its a remote control I would imagine it has a solid membrane in there to reduce the chance of this.
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All the Best,
Sean Flanagan |
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