All mentions of the MX-810 are gone from the URC website, it's not even under the discontinued sections - the only way to find it by by using the search function and that doesnt turn up anything of use!

CCP has had at least 1 code base update this year and the MX-810 has had nothing at all.

Can anyone shed any light on this?

it was discountinued almost a year ago. it is no longer supported.

This remote is certainly considered the "problem child" of the URC pro line. Although I am sure it had it's following, installers agree that it never behaved properly and way too flaky and un-intuitave for a professional remote.

I am glad to see this go personally. Never met a wizard remote that I was happy with.

I agree the wizard was a failed experiment but considering the amount of them out there it's be nice if the IR database was still being updated!

Heck, iirc even the MX-850 still get's updates and it uses a serial port instead of USB!

MX850 is still a current product from URC, still in their top 5.

Im amazed the 850 is still a current model, only due to it being a Serial remote - I've owned one and programmed many of them and they are great remotes.

I sent an email to URC recently inquiring about their IRDB being updated for the 810 and got this response:


We appreciate you contacting Universal Remote Control, Inc and your continued patronage.
Unfortunately we have not yet added the Denon 4311CI to the IR Database for the MX-810 however it should be updated soon. In the meantime we recommend using the codes for the 4310CI as most of the commands are the same and should be compatible. We hope this information is helpful and apologize for any inconvenience this may cause.

Technical Support

:-)

So they ARE going to continue updating the IR database? It would suck if they just stopped doing this completely.

That is my understanding. Agreed.

Just to refresh this thread... for sake of new owners.
URC have to continue the support for MX-810, the are legaly obliged to!
No company may just quit to support for discontinued products, what would owners do? Especially while there are still many of new ones on sales!

I believe they are offering up a better model as a replacement. That should keep the lawyers at bay...

Which model, the 880?

Correct.

880 might be better in some way... (same harwdare, just the PC software is different) but I much more like to have 810's Activities/Devices/Help than 880's Watch/Listen/Favorites buttons.
Maybe it's just me, but I find it much more usefull to have all activities under one button, than to give them two (watch/listen), anyway why would I have separate activities for, let's say, SACD and DVD if it comes from same device? Also, without Devices, I question the usability of the remote... never tried, but might be that I will have to use genuine remotes from time to time.

The remotes are very different and the 880 will do much more than the 810. You can setup the remote anyway you like and have all the commands of each individual device at anytime. Problem for many is it's not wizard based. The the reason you'd have SACD and DVD is don't need TV on for SACD.

If you really like activities and devices there's always Harmony.

do you really want to give everyone that might use the remote, access to every function of every device?  i sure don't want someone accidentally changing my surround mode settings on my AVR.

i create a hidden button that you have to press and hold to take you to a page that lists all the devices.  now i'm the only one that can go into advanced functions.  this is how i save clients from themselves, but still give myself the ability to change a setting during system setup without digging around for the original remotes.