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Complete Control by URC Forum - View Post
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| Topic: | MX-850 Program Port Dead This thread has 6 replies. Displaying all posts. |
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| Post 1 made on Monday March 17, 2008 at 10:46 |
I have a new MX-850 that just came in. When I attempt to download the program to it, I get a connection error. I have swapped the serial cable with an older unit, same result. I grabbed my other MX-850 and am able to upload and download without issue, with either cable. I even swapped batteries on the new unit, just to be sure. No luck either. Any other ideas?
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| OP | Post 2 made on Monday March 17, 2008 at 12:30 |
OK, it gets even more strange....
I used a second laptop, installed the software, copied the program, and it works just fine. Now, the original laptop would upload and download to the old MX-850 only. Laptop#2 will work with both units. Software versions are the same. Was there some sort of update to the Mx-850 that would cause a laptop with Windows 2000 not to work any more? Both units are using standard serial cable, no adapters.
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| Post 3 made on Monday March 17, 2008 at 13:18 |
audioslayve Select Member |
Joined:
Posts: | April 2007
2,220 |
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You have one of the newer remotes, which they changed the software on. You must go onto URC's site, register the remote to download the setup for the new version of MX-editor, or just use your dealer login.
I had the same problem about a month ago.
There was a thread about how to tell if you have a new remote, by serial #, but I would just get the new version anyway. I think it works with the older version remotes also.
audioslayve
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The optimist claims the glass is half full; the pessimist claims it is half empty. An engineer observes that the glass is twice as big as it needs to be.
Ps, you can't fix stupid |
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| Post 4 made on Monday March 17, 2008 at 13:38 |
Surf Remote Loyal Member |
Joined:
Posts: | July 2001
5,958 |
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Make sure you also do a "Live Update" to get the software to it's current version.
Mike
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www.SurfRemoteControl.comTHX-certified video calibrator and contributing writer, ProjectorReviews.com |
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| OP | Post 5 made on Monday March 17, 2008 at 14:15 |
The thing is, both systems are running the exact same version of the latest software.
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| Post 6 made on Monday March 17, 2008 at 14:43 |
audioslayve Select Member |
Joined:
Posts: | April 2007
2,220 |
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On March 17, 2008 at 14:15, bepent said...
The thing is, both systems are running the exact same
version of the latest software. did you accually download the new version from URC? audioslayve
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The optimist claims the glass is half full; the pessimist claims it is half empty. An engineer observes that the glass is twice as big as it needs to be.
Ps, you can't fix stupid |
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| OP | Post 7 made on Monday March 17, 2008 at 16:58 |
Yep, then let them update.
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