On March 23, 2010 at 14:43, Tony Golden said...
To the contrary, I have trained *many* clients to use Panasonic phone systems. You simply program a DSS button for each of the primary rooms, and one for "all page". I also usually do one for "answer page". With it setup that way, they can perform any of those functions with no more than two button presses.
If they have more rooms than Flex buttons, I make a small laminated "cheat sheet" and attach it to the underside of the handset, or base of the phone. Some phones used to have a little holder that slid out of the bottom, similar to alarm keypads.
It's actually been a few years since I was responsible for a phone system, but I have reviewed programming and instruction manuals recently, to provide information for clients and/or dealers - and the above-mentioned procedures are still possible with Panasonic.
A touchpanel *could* be easier to use, but often are not (for intercom functions). The client has the phone anyway (or should), so why not use it for the intercom too? The same way they do at work. The phone system also does a better job of it.
I happen to agree with you here. I am always facinated why intercom from a touch panel is sold. Phones are often closer to the client than an in-wall or lectern mouted touch panel and are full duplex. Program a dss button for a particular extension, program a page all button or provide a list. Indeed current Panasonic systems allow you to scroll though the list of extensions and intercom to it.
Commerical phones systems we use in residiential have their issues but intercom has not been one in my experience. Popping up CCTV cameras on touch panels when a doorphone or gatephone is activated makes perfect sense.
I often think salespukes sell features because they can, because they don't evaluate the cost to program vs the benefit ( as if sales ever thinks about anything save their commissions ). EJ is not a salespuke. Nonetheless I cannot understand why intercom from a touch panel makes sense when every room has corded or cordless phones that do the job more simply and better.
Alan
