On November 9, 2009 at 12:25, sorapp said...
I recently had to send in my MSC-400 for warranty replacement. I received a brand new unit exactly one week later.
Just got my replacement mx-880 back exactly one week after I sent it in as well ( the rep had said up to 3 weeks, so I was very surprised to see it so soon) .. I didn't have the original box to send it in so I wrapped it in a ton of bubble wrap and sent it off... just opened the box and its a brand new replacement in original packaging!
Hopefully this one doesn't have a faulty battery or problems connecting to the charger!
This is the second remote I have sent into URC.. The first one was a mx-700 about 5 years ago that the lcd stopped working they fixed it right up for me even-though it wasn't under warranty! ( back when they used to service remotes)
Thanks URC!!