Maybe I spoke too soon, but another method you can try involves Tonto. Tonto is 3rd party replacement software for ProntoEdit, and can be downloaded here:
[Link: giantlaser.com]. After installation of the software (reboot the computer) run the program, choose your remote type and then select "undead remote" listed under "Remote" on the toolbar. Then, follow the on screen instructions. It usually works first time, every time. Exception would be Daniel's scenario.