I appologize. I searched this and couldn't find if it was discussed before. I recently picked up a used RC5200i and created/uploaded a ccf to the remote. On the left side of the screen, there is a vertical band about 1/16th inch from the top to the bottom of the remote. It has no images within this band. Also, when I try to do a calabration, the top left arrow doesn't show up. When I try to calabrate it, it fails.

Is this a known issue? What can I do to get a full screen? The odd thing is, when I received this remote, it had a ccf already on it and I didn't notice this band. So, was it put on there when I attempted to load my ccf. I did attempt to upgrade it, but it was already at the latest version.

Any ideas?