| Post 1 made on Wednesday March 14, 2007 at 16:33 |
zelmo Long Time Member |
Joined:
Posts: | October 2006
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Greetings:
After several e-mail exchanges with Philips (great response, by the way), we jointly decided that my new 9600 had a hardware failure of the touch screen.
I sent it back with a pre-approved RMA about three weeks ago. The web site shows the RMA status as "received" a little over two weeks ago.
Has anyone else had to have their's replaced, and if so, how long did it take. I got the sense that the turn around was a few days.
-doug-
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