I believe you have me confused with another forum member. I have never asked for support with RF and did not make the statement that these remotes are easier than PC's. Actually since you need to be able to use a computer to program the remote I would say there is very little difference between the two.

The post was not meant to be a direct attack against you personally. I was simply trying to communicate to those interested in purchasing an MX Remote that they should research prior to purchasing. From your post I was under the impression that you believed the software without the live-update was sufficient and therefore all that would be necessary to provide to the end user. Although this may be sufficient for the majority of end users it is not for me. I personally would not purchase from an AD or CI that does not provide the fully functional software. Whether live update is an important feature is really not worth debating. Some feel it is important and others obviously feel differently.

I apologize if I took your post out of context.