On December 20, 2006 at 21:42, Johnny Canuck said...
OTA, would love to try and find the time during the workday
to phone. Given the time difference I have maybe a five
hour window and am currently completely snowed under at
the office.
If you can't find 15 minutes during the day, sometime over a 6 week period, perhaps you should have purchased through local channels, where they would have taken care of returns and repairs for you during the warranty period!
Sorry, but your story sounds like someone who wants to complain, rather than someone interested in a solution.