oex, not trying to prolong the debate;) For my needs, CI wasn't necessary. I spent the first 5 years of my working life in the retail business and installs were part of making sure I made decent commissions. Pretty effective at programming a remote.

OTA, would love to try and find the time during the workday to phone. Given the time difference I have maybe a five hour window and am currently completely snowed under at the office.