Just an additional note, Greg. I am assuming that Dale is going by Survey feedback and Dealer feedback and forum feedback.
We all know that people generally do not comment unless they are extreme. To discount the middle ground or undecided is a bad move. The goal is to get the middle ground pushed your way. It would be like listening to the top and bottom standard deviation. You still have 2/3 of your data set missing in a normal data set.
Yes, we probably are more simlar than not, but I don't want to be the nice guy who does not clearly state his objections to a product or business practices.
Support Your Local Dealer. Stop Buying From the Online Guy and Ebay.