Hrm. I have been looking for a universal remote that just captured my attention for a long time. I thought the RC9800 was it. Alas.

Certainly I understand and applaud Philips' goals. There are tradeoffs everyone makes when putting out any product, and sometimes you sacrifice capability for ease of use. However, you -can- offer a product that has wizards and such to help novice users who don't want to customize, but still have a depth of features and capabilities to allow those of us that can/want to.

Is there any plan to support this customization? I'm afraid that until it does, I will not be rushing to buy this.