I too have the same problem.

At first I thought it might just be the slowness of Philips' website, which is awful - took me hours upon hours to download the latest firmware - which is over a year old by the way (but that's a different story). Anyways, it doesn't even look like the remote is trying to connect for activation. I see no wireless traffic being generated when I attempt to activate my EPG subscription, but just like someone who posted earlier, continuous pings to the remote are succeeding. Very strange. I am really disappointed in this product. The real shame is that it's only a minor upgrade away from being an amazing remote for the cost. If Philips would just provide a firmware upgrade to fix these problems... Oh who am I kidding, if Phillips planned on supporting this thing at all they would have some firmware newer than december 2005. What a shame.