The problem is its price was very high when it came out but doesn't have the custom abilities that the other remotes in its price range had/has. I think for around the sub 200 dollar price, it is a pretty good remote. But it has no custimization which is important to know before you buy it.

I also think the frustration comes from having a wifi remote with linux on it, it obviously having some amazing capabilities but none are really utilized.

I have two and I am currently selling one for like 100 bucks. I think it is a great price for the remote since I see it as along the line of some of the lower end Harmony remotes anyway.