Solved the problem 100% it says after Error 1904.Module C:\Program Files\ATI Multimedia\RemCtr\ATIRW.DLL failed to register. HRESULT -2147220473. Contact your support personnel. the ATIRW>DLL failed to register because it couldnt find mfc71.dll and msvcr71.dll well go to [Link: dll-files.com] copy and paste this link scroll down select these two dll and download unzip and stick in your C:\Program Files\ATI Multimedia\RemCtrl file or wherever you downloaded to, after this restart plug in device and it will work