I ordered a 7000 and received it today. It was DOA. I checked the power supply, battery and all check out o.k. Unit will not power on, never did. No light when remote is on the charger. Everything is connected properly and battery is installed correctly. I am an expert in HT. My question is one, have I overlooked something and two, any advice when dealing with Philips in this scenario? I am going to ask that they over night me a replacement while I ship this one back. I do not mind Philips charging my card until they receiver the defective unit back.