I have owned a Pronto Pro NG TSU 7000 for about 1.5 years and have a fairly extensive configuration. I just bought a bunch of new equipment and for some reason I can't get the learn function to work at all. I can upload and download to the device so I know the connection is working but everytime I press learn I get this message: "Failed to learn the IR code. Please try again. (0102)."

I learned a bunch of codes initially when I set this up and everything worked fine. I have tried 4 different remotes, at varying distances, and nothing seems to work. I think I must be forgetting something or doing something stupid but I can't figure it out. Any ideas? Have you heard of the hardware failing for "learning?"

Thanks.

--Steve