This morning I got the ANSWER!! thanks to Phil: I quote from his email:
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I manually changed mine in the registry.

Export a backup copy before you begin!

[HKEY_CURRENT_USER\Software\Philips Electronics N.V.\NEOedit\1, 3, 4, 0\Settings] Connection =

I went through them one at a time and finally 3 seemed to talk to COM2:.
It works fine for upload and download now.

Phil
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This absolutely works. I set my Connection = 3 in the registry and now it works just fine!!! Now, Philips needs to fix their NeoEdit software please.

Bill