I've had my ProntoNeo for about a month and it has worked fine before. Now, the first button pressed after activating the LCD screen fails to respond. If I want to change to channel 65, for example, I press the touch screen to activate the display. The first time I press the "6" nothing happens. The second, and all further times, it works fine. In effect, I have to press 6-6-5 to change to channel 65. This happens every time the display is activated.

Also, this only seems to affect the actual IR beam. I have several keys which transmit a signal, then jump to another screen. The jump works fine but not the IR transmission. For example, one of my hard buttons changes the TV to VIDEO 3 then jumps to the TiVo screen on the NEO. The jump occurs but the TV doesn't change to VIDEO 3. If I activate the key agin, before the LCD screen shuts down, the button works fine.

Any ideas?
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Tony