If he had been given permission to give the buyer the log in info, then he should have added contact info so that a buyer could verify this.
And if all this were true, then all sorts of people from this site (and others) could have flooded RTI with WTF e-mails and demand to know why the company was taking this new direction.

Where the heck did he even get the remote, nothing about what he buys and sells on e-bay says he has access to the line.