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Original thread:
Post 25 made on Monday August 21, 2006 at 14:33
cma
Super Member
Joined:
Posts:
August 2003
3,044
On August 20, 2006 at 20:37, Captain Chris said...
Coming up on 3 weeks now since I first tried to contact
URC, before I even started this thread.

URC, please respond to my attempts to contact you. I'm
not a thief, or bought my MX-700 remotes on the Russian
black market. I bought my MX-700 packaged with my Parasound
C1 A/V processor from an authorized Parasound source.

Please let me know at least if you intend to support authorized
buyers like me, not addressed by your policy.

It is not URC's issue...
The software for the Parasound remote is downloadable from the parasound website at: [Link: parasound.com]
If you happen to notice Parasound states that their software is not the same as the software from URC and that the software from URC will not work correctly with the Parasound remote.

From Parasound website:

"MX Editor Software

This is a zipped executable (.exe) file to program your own settings for the two remote control handsets that are included with the Halo C 1 and C 2. These remotes are Parasound's custom version of the Universal Remote Control MX-700 and Sidekick.

Note: This version of MXeditor that you can download from the Parasound website is the only version that works with the Halo C 1 and C 2 remote controls. The version of MXeditor found at the Universal Remote Control website will not function correctly. "

Just like Crestron, allthough they may appear to be URC remotes, there are not neccessarily the same.


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