| Post 2 made on Saturday January 28, 2006 at 23:57 |
Ernie Bornn-Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,104 |
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I think you need to call the cable company and ask for a service supervisor. Tell him that the techs that have come out have not all had the same answers, you have the same problems, so they need to send someone out with a more complete understanding of the cable system and their DVRs.
Are you saying the menu allows you to look at the temperature of the unit? If not, you have to mention that to the supervisor, too, because "anything over 100 MIGHT" needs to be pinned down. After all, your DVR MIGHT reset today, so that goes along with the description.
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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