Speaking of Belkin...

I bought a Belkin USB to Serial adapter. It installed on Com Port 5, but I read that Pronto reads to work on Port 1-4, so I switched it. It still wouldn't respond, even after a set the baud rate correctly. Finally, I updated the firmware and that worked fine, but it still won't load or send and files! Any input?

By the way, I have everything in front of me, so I'm not relaying this to my installer remotely.