Bobby, you can probably fix this with an $18 remote you will find at Wal Mart, called a "One For All Cinema 7" remote...
I tried one on a Mitsubishi tv, and it had no problems accessing EVERYTHING on that tv's menus- and it was a Diamond rear projection 16:9 aspect, brand new...
Al Texas Light
We can do it my way, or we can do it my way while I yell. The choice is yours.