Thanks Rob, that did the trick.

The instructions I had left off the part about pressing the power button between pressing the devices.

I got the instructions from [Link: urcsupport.com]

Page 29 (at least on my computer)

I couldn't find any contact info on the site so, if you know someone there, you might wan to pass along that they have made an omission in their manual.

Anyway, thanks again for the support!