I just recieved this message from Philips Digital Entertainment....

Patrick-
The software will be free to existing Pronto owners. You will see this in early
1999. Keep your eyes on our web site at http://www.mmhometheater.com
Philips Digital Entertainment


>
> >Subject: Re: WWW Form Submission
> >
> >At 08:01 AM 12/9/98 -0500, you wrote:
> >>I have been able to fix the problem by using the reset button on the back
> >>of the pronto remote. I have not experience the problem in the last 3
> >>weeks since using the reset button.
> >>
> >>Do you have a release date on the software that will work with the Pronto
> >>and will a discount be available for existing Pronto Customers?
> >>(Embedded image moved to file: pic16440.pcx)
> >>Dan Callahan <callahan@pmc.philips.com>
> >>12/08/98 09:54 PM GMT
> >>
> >>To: Patrick J. Quairoli
> >>cc:
> >>Subject: Re: WWW Form Submission
> >>
> >>
> >>
> >>
> >>Patrick-
> >> The problem you have been experiencing should be no more than
> >>intermittant upon initial use only. If you are still having that problem
> >>please call 1-888-486-6272.
> >>PhilipsDigital Entertainment Group
> >>
> >>patrick.j.quairoli@ac.com wrote:
> >>
> >>> From: Patrick Quairoli (patrick.j.quairoli@ac.com)
> >>> -----------------------
> >>> I have the Pronto Remote and I have discovered a problem. The Direct
> >>access buttons for Channel & Volume +/- need to be pressed two or three
> >>times when the LCD Display is off. When the LCD Display is turned on the
> >>buttons work very well and the distance that the remote works is more than
> >>three times that with the display off
> >>>
> >>> It seems that the IR signal is stronger with the LCD Display on then with
> >>it off.
> >>>
> >>> Is there a software patch that I can use to boost the IR output when the
> >>LCD is off?
> >>
> >>
> >>
> >>