I think maybe you have to get used to the touch screen type remotes. My friend has one of those $3000 touch screen units by Crestron and it feels almost the same. The sensitivity is very similar to the pronto. the only difference I see is that his is color and bigger, and you need a pro to set it up. My Pronto works nearly 99% of the time any way I touch it. It is however more sensitive to the tip, mostly nail, of the figertip.