I am having trouble trying to "Get from Remote" my data. It says connection error: unable to connect. Here's what I've done:

1. I unfortunately paid $10 at Driver One Download and supposedly got the amd64 update. I looked on my PC (its a surface) and it shows the amd64 is already there.

2. I went to a forum and looked up some kinda of fixer for the Active sync program Windows had in older system updates. I have W11. So the instructions didn't help me at all.

3. So paying Driver one, that didn't help. Having the amd64 on the machine doesnt help. So I can't get from the remote to look at the existing programming to fix just a few problems. (I'm anal, I want everything to work.)

So Any suggestions that don't cost me a fortune is welcomer! Thanks!

I'm sorry I posted this on another person's problem.