On October 31, 2023 at 11:04, PSS said...
Have an install about two heard old, no prior issues.
Client lost picture to Sony TV from Sony 5000ES AVR. Audio still working(Directv receiver)
Tried power reboot, nothing. I went to site and pressed HDMI out button in the AVR. Went from showing A to off then back to A. Picture came back in. Tested things and seemed ok, for the moment...........
Any idea what the actual issue may be? Maybe try a firmware update at some point? Any thoughts would be appreciated.
You could do a firmware update, but this might need a hard reset. Next time, unplug the HDMI cable or install an HDMI splitter.
