We're having issues with connections via LumaLink... Have been for a couple weeks.
Access via IP is ok.
Tech support has suggested complete reset of NVR's, removal of NVR's from OVRC, and then fresh setup. We've done that on a couple of projects. Very painful to do with limited success. It might get access back, but far from reliable.
I'm Not an engineer, but I play one on TV. My handle is Tweety but I have nothing to do with the organization of similar name. I just had a really big head as a child so folks called me tweety bird.