Daniel you're still in Canada, right? Do you have Roku ultras with remote with 1 & 2 keys? There were some from Canadians on the Roku community that said those keys no work for them? This started last year hadn't heard anything a until few in the last week showed with same trouble. About that same time all Roku in US no longer responded to IR commands of the 1 & 2 keys. With UEI made remote you used to have three keys you could program.