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Original thread:
Post 11 made on Wednesday October 13, 2021 at 11:25
buzz
Super Member
Joined:
Posts:
May 2003
4,376
I've had them replace all the ends that they could reach and they know nothing about neatness. I'll often leave the cables dangling in pre-wire new installations. The cable installer can then have their way, leave things dangling, and I'll clean up later. This way I only need to terminate once. I've had installers tell me that they get docked if there is call back and the next installer claims "bad ends". I had not considered a per end bonus was in play.

On one installation a chain of three installers claimed "bad wiring" and left. Fortunately we were close by for the fourth installer and intercepted him on the way out the door. When we suggested, "check the feed in the sidewalk vault" he was very pained, but in the interest of good customer service, agreed to check. With his head buried in the vault we heard "give me five minutes" ... and we had service!


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