On October 29, 2020 at 14:03, dsp81 said...
Is the IP assigned to your router the same as the one the DVR is registering with your DDNS provider? Have you attempted connecting the DVR directly to the provider’s Ethernet handoff (if it’s even feasible)? That would isolate whether your issue is upstream or on your router.
I'll have him try that- if he connects his laptop to the feed from the POE adapter, he can reach the internet and that's what caused me to ask the installer if the router needs to be in bridge mode with NAT turned off and he asked why I would think it was necessary.
I haven't worked with this system, only broadband and DSL but the fact that he can go online with his computer just by connecting it to the same ethernet cable he used to connect to the router's WAN port tells me there's a modem somewhere.
