Control4's horrid policies don't remotely compare to URC.

For control4, the screen issue is shitty OLEDs they had in there. They REFUSE to accept blame on this issue and stick to their 2 year warranty. Now being in the USA, they have been pretty easy to deal with. Online RMA and a new one is shipped out. However, if the customer is out of warranty - oh well. They aren't legally obligated to do more, I understand, but knowing they have a faulty product and doing nothing on it seems shady, at best.

URC had almost the exact same issue with the MX780. They replaced each one with little hassle and even extended the warranty period on the devices affected by the crappy screens. They replaced a few for me even a few years ago that were many years out of warranty. This is above and beyond. Covering a product you sold that had issues.

There are two ways to handle this. Control4 definitely took the lesser of the two.