I actually tried this system for a resi customer, but it didn't work out with their bandwidth.
I also had a lot of video clips being cut off, and there was no way to turn on/off notifications for the customer from the app which they were bummed about. In additional the price gets steep if you use their smart functionalities.
However, that was a while ago. Anyone else using it, and if so what has your experience been thus far?
http://smartella.com/