On May 13, 2019 at 10:28, Josh Willits said...
I don't like to discuss any account-related questions on forums. Our customer support team is very responsive for that stuff.
It looks like the question everybody is asking is why have you not told the truth about rebates?
People dealt with you in good faith, and you have made promises and not kept them. That deserves to be spoken of truthfully for the world to see.
The fact that you will no longer speak of the rebates on a live forum tells us that they are no longer even on the back burner.