I’m in the same position, my PMC3-XP just died and Crestron said it can’t be repaired as parts are obsolete - is it not essentially the same hardware as an MC3? System is about 7 years old so wouldn’t have expected a hardware failure requiring a whole new unit (due to their own decisions re Prodigy..)

The likely option is then a new MC3, but I believe the system was programmed with the wizard based system, and the original dealer is now gone (although I have the programme in Dropbox).. Would the whole system need reprogrammed as ‘full’ Crestron or can the wizard based be code be added to an MC3 by the new dealer?

Thks in advance