I have had an MX450 remote for about 6 years. I've never downloaded the archiver software and the remote is still working like a champ.

I also have an MX600 that is due for a replacement so I thought I would get another MX450 to keep things consistent. There are a lot of new components in my system so I wanted to make sure I have the archiver software to update the firmware and new codes before I commit to getting another MX450.

I have a 64 bit windows 10 computer. I can download the software, but it won't update. I also can't get the computer to recognize my remote when I plug it into the USB port. I also tried downloading the software to an older 32 bit Windows 8 computer with the same results.

The software version is 12.5.2008.1. When I click on the "live update" button, it says there is a new version and the software will be restarted, but nothing happens.

Any thoughts or does anyone have a link to a more updated version of the software?