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Original thread:
Post 2 made on Saturday November 30, 2013 at 18:35
Daniel Tonks
Wrangler of Remotes
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October 1998
28,778
Unfortunately, the Pro Control line of products is simply not intended to be (nor supposed to be) programmed by end users. The software is not designed to be easy or intuitive, and will almost certainly overwhelm.

If you don't have the software, neither Pro Control nor other dealers will give it to you. If Best Buy *did* give you the software and you have the patience to teach yourself (aka make it a hobby like early Pronto owners), then you might find it an interesting experience. But since the only people who will have experience with it are literally custom installers, might not be a good idea to introduce yourself with a mini rant on custom installers!

If you're not up to all of this, you'd be better off returning it and, depending on your skill level, either going for an advanced Harmony, a URC remote (through a dealer that specifically says they will give you the software), or finding an older Pronto on eBay. The selection of advanced remotes available to end users is extremely slim these days.


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