Yes I've done the relevant training and I've now downloaded the latest software. 1.64
I've uploaded the old database in this format but it has made no change!
I had a local lutron engineer take control of my lap top and he said that all the button press commands were correct he suggested that I use latest software which I have.
Still I have to access a scene by first pressing the scene button and then use the dim button to bring on the lights in that scene at every keypad.
Any suggestions would be helpful

Thanks