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Original thread:
Post 1 made on Monday September 26, 2011 at 04:38
shakedog
Long Time Member
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March 2007
16
I am trying to use the Prodigy Composer software to setup my PMC2 with my iPhone (Mobile Pro). I have no other hardware. I am trying to stay away from the other Crestron software to set my system up since I plan on making it as simple as possible however I realize I may have to dip into Toolbox, SystemBuilder, Simpl, etc., for additional configuration if necessary. I plan only to use this within an internal LAN, therefore port forwarding shouldn't be an issue on my router since no internal ports are being blocked. I am using a Linksys WRT54GL running the Tomato firmware (which may prove to be an issue). Through Toolbox I have enabled DHCP (setup a static 192.168.1.111 for PMC2 and 192.168.1.116 for the iPhone through the router), Auto Negotiate, Host Name: PMC2, CIP: 41790, CTP: 41791 (by the way, what does CIP and CTP stand for?), HTTP: 8081 (does not appear to matter since I'm over local LAN but have tried 80 as well), enabled WINS (do not believe this is necessary but checked it anyway), console password set to 1234.

Also, in Toolbox within System Info I have Enable Web Server checked (which probably doesn't mean balls).

Within Composer, I have setup my config file, established a connection to the PMC2 and uploaded both the Mobile Pro file and the system file into the PMC2. Aside from a few errors about not having codes for certain buttons, all is transferred successfully.

Now with all of this setup, the iPhone cannot connect to the PMC2 over the network.

After selecting connect, all I receive is "initializing..please wait". Under that I have "Connected to Ohana" (Ohana being the Friendly Name/Location) and beneath that, a progress indicator in a neverending loop. Now the Mobile Pro does in fact appear that it makes a connection to the PMC2. I have verified this by rebooting the box and verifying that once hitting connect within Mobile Pro, there is a delay until the box reboots and then the connection is established whereas without rebooting the PMC2, the connection is established immediately.

Also, I am able to ping both the box and the iPhone using the MS Command Prompt successfully.

The config for the iPhone is as follows:
Friendly Name/Location: Ohana
Use Local File: No
Host Name or IP Address: 192.168.1.111
HTTP: 8081 (have also tried 80 but do not think this matters much)
Port A: 41790
Port B: 41792 (still not sure what these numbers are used for. The help file is anything but help)
Passcode: 1234

I suspect there is an issue with the LAN connection because of the following reason: I am unable to establish a connection with the PMC2 via Composer when adjusting the communication settings from USB to TCP under setup network on the last page. I have created a new entry for a TCP connection with the following: IP: 192.168.1.111, Port (if not default): 41790 (have also tried leaving blank. I'm guessing this should match up to Port A?), Password: 1234, Device Type: Auto Detect.

When attempting a file update (again, I am only using Composer), I receive "No Device Found" for both the PMC2 main file (.spz) and the Crestron Mobile file.

Attempting to troubleshoot further, I decided to attempt to send the Crestron Mobile file directly to the iPhone, thereby providing a local file. The app is running when I attempt the transfer. I get a status of "verified". But I receive "The ability requested (code=ProgramManagementAssistSuggestContextForProgramID Tag) is not supported on this device" when attempting the upload.

I have scoured all threads available that apply to my situation and have exhausted as much poking around as I can, but have run out of ideas.

A few random comments, but possible dead ends are the following:

When updating using the USB connection (which is the only connection that presently works), I always receive a popup box stating "The device firmware does not meet the minimum requirements of the file. Device: 4.001.1027 (Jan 19, 2010). File: 4.003. Do you want to continue? (This makes no sense since the PMC2 has been flashed with the latest firmware). However, clicking okay does not produce any further errors.

Perhaps I should be running the original firmware for the router and not Tomato. Though Tomato appears as if it has setup the static addresses okay. I wouldn't know what it would be missing that the Linksys firmware would include.

A previous post mentioned that the "Friendly Name/Location" and "Project Name" in VTPro and SIMPL must match up. I DID make sure to keep the same project name in Composer the same as the Friendly Name/Location as entered in the iPhone config. A subsequent post claims that the Friendly Name can be anything at all. No dice either way.

Crestron's Mobile Pro pdf shows that within Ethernet Addressing, an IP, subnet mask, and Default Router should be hardcoded, with enable DHCP unchecked. I have tried such a setup and it results in losing communication with the PMC2 and the box is not able to be pinged by MS Command Prompt.

I understand that help on here is free, but I am more than willing to paypal a little something to make it worth someone's while on here. I do feel a bit snubbed seeing as how Crestron makes Composer seem like the best thing since sliced bread (and even easier to use than a knife). I am accustomed to difficult projects, but there is no joy in working on this one. I'd like to see this one wrapped up. Thanks for the assistance!


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