Even if it doesnt happen, which it probably wont, Pronto's real support team is right here and not going anywhere. Over the years I will have to admit that although a Pronto dealer I never seen such a more knowledgeable bunch of guys here (Lyndell, and others). I wouldn't hesitate for a minute to purchase this product. I think you will be fine for repairs due to the size of Philips, and that only leave tech support. To me, that is right here, as well as the true resource for codes, etc.